Merging
Merging learners allows you to easily correct any mistakes you've made while sending invites.
Last updated
Merging learners allows you to easily correct any mistakes you've made while sending invites.
Last updated
Affinity supports merging multiple learner accounts into one. When you merge accounts, you retain all training data, but result in a single learner account which now has all of that data.
Why might you need to merge accounts?
You invited a user under their personal email and work email. They took all the trainings under their personal email and you want to merge those accounts to have the work email account be the official account.
Your learner got married and changed their name and thus their email address and you want to update the system to the right name.
Your company has bought a new domain and you want to switch everyone over.
Go to the learner list page and find the learners whom you wish to merge together and check their boxes.
Then click on the advanced settings cog button in the top right.
Click the merge learners button
Select the learner who should be the primary learner after the merge
Click to merge